Tuesday, May 23, 2017

The 23 Ugliest Skyscrapers In The World

For Architectural Digest, by Nick Mafi.

Designing anything, let alone a massive building, is not a simple task. It requires pragmatic decision-making coupled with bold creativity. As with any form of art, the designer ultimately strives to make something striking and original. Sometimes this effort pays off in the form of a lasting structure — a work that transcends time and place. While other times, well, not so much. Of course, it’s not always the architect’s fault. In some instances, like Tour Montparnasse in Paris, the designers are a bit unlucky. Had they erected their work in any other location other than the City of Light, maybe it wouldn’t stick out like a sore thumb. But, alas, architecture, like all creative endeavors, is a cruel venture. As such, AD rounds up the 23 ugliest skyscrapers from around the world, ones that began with high intentions but eventually didn’t quite meet the mark.

Located in Bangkok, the Elephant Building was completed in 1997 by architect Sumet Jumsai. While playful in design, the structure does little to push the integrity of Thai architecture.

When the Žižkov Television Tower was completed in 1992, Prague's skyline forever changed. The project, designed by Václav Aulický, took seven years of construction, stretching some 708 feet in the air.

Located in central Hong Kong, the Lippo Center is a twin-tower skyscraper completed in 1988 by American architect Paul Rudolph.

The Tianzi Hotel, in China’s Hebei province, is a series of colorful building depicts Fu, Lu, and Shou, the Chinese gods of good fortune, prosperity, and longevity. Guinness World Records named the hotel the world’s "biggest image building."

Another structure located in Bangkok designed by architect Sumet Jumsai, the Robot Building was completed in 1986 for roughly $10 million.

More: 10 Hotels with Unbelievably High-End Amenities

Completed in 1997 and located in Newark, Ohio, Longaberger's former headquarters building, modeled on a Longaberger Medium Market Basket, was designed by American architecture firm NBBJ.

No matter that North Korea's Ryugyong Hotel is, after three decades, still under construction, we can already tell this skyscraper won't be the most beautiful on the planet. Designed by Baikdoosan Architects & Engineers, the 1,083-foot-tall structure has continuously remained vacant.

Located in Abu Dhabi, UAE, and designed by the Lebanese-based firm MZ Architects, the Aldar headquarters building was opened in 2010.

The Fangyuan Mansion, which was completed in 2001, was designed by C.Y. Lee & Partners. Located in Shenyang, China, the structure cost nearly $500 million to build.

New York City's Verizon Building, which was designed by Rose, Beaton & Rose and completed in 1975, is not only aesthetically displeasing but it's located in downtown Manhattan, near the Brooklyn Bridge and East River. Which is to say, it's wasting a great opportunity in a prime New York real estate space.

More: The 10 Best New Luxury Cruises

Located in London and completed in 2010 for roughly $146 million, the Strata SE1 (which is also referred to as the "Razor" or "Electric Razor") was designed by the U.K.-based firm BFLS.

Although the National Library of Belarus was founded in 1922, the current structure, which houses all its books, wasn't completed until 2006. The building was designed by architects Mihail Vinogradov and Viktor Kramarenko.

Designed by Dennis Lau & Ng Chun Man, the Grand Lisboa Hotel in Macau was built in 2008, nearly one decade after the region was no longer a Portuguese territory.

The Slovak Radio Building in Bratislava was completed in 1983, after 16 years of construction. The structure, which looks like an inverted pyramid, was designed by Štefan Svetko, Štefan Ďurkovič, and Barnabáš Kissling.

Designed by the Dutch-based firm MVRDV, the Mirador Building in Madrid is a collection of different neighborhoods stacked vertically around a public sky-plaza. The structure was completed in 2005, after four years of construction.

More: The World’s Best Oceanfront Hotels

The Liverpool Metropolitan Cathedral, which was designed by architects Frederick Gibberd and Edwin Lutyens, was completed in 1967.

Completed in 2012, the National Fisheries Development Board Building is located in Hyderabad, India, in the southcentral part of the country.

The Russian Embassy in Havan, which was designed by Soviet architect Aleksandr Rochegov, was completed in 1985.

The National Library of Kosovo was designed by Croatian architect Andrija Mutnjaković and completed in 1982.

It certainly doesn't help Tour Montparnasse's cause that it was built in one of the most architecturally significant cities in the world. But the structure, which was completed in 1969, is currently the third-tallest building in Paris, and possibly the ugliest.

More: 22 Incredible Indian Palaces (You Can Stay At)

With its 7,351 rooms, Malaysia's First World Hotel & Plaza, which was completed in 2008, is the world largest hotel. But for all it has in size, it certainly lacks in beauty.

The 1,535-foot-tall Oriental Pearl Tower is the second-tallest skyscraper in Shanghai. Designed by architects Jia Huan Cheng, Zhang Xiulin, and Lin Benlin, the structure was completed in 1994.

Not everything beautiful needs to flash like gold. The Trump Tower in Las Vegas is a perfect example of that. Completed in 2008, the 620-foot-tall structure is an eyesore even in a city filled with over-the-top architecture.

More from Architectural Digest:

See What's Inside Donald Trump's Former Superyacht

14 of the Most Luxurious Yacht Decks

10 Incredible Ski Resorts


Monday, May 22, 2017

4 Business Mistakes I'll Never Make Again

It goes without saying that the first time ― for anything ― rarely ever reaches perfection. I am the classic ride-the-train-for-as-long-as-possible “first” kind of person. In college, when a professor spoke about anything beyond the syllabus on the first day of school, it was like I’d been wronged. Did they not get the memo? It’s the FIRST day of school!

So when I embarked on my first year of business, I went in giving myself a little bit of grace, knowing perfection wouldn’t be in the cards anytime soon (or ever, for that matter). I’m a creature of having to make the mistakes to actually learn from them.

And boy, learn from them, I did.

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1. Thoughtfully decide when to “go big.”

Making your business stand out is what will make you thrive. But test before you invest. If your ideal customer is someone like you, or people you might know, or people in a specific market, ask them their real thoughts on what you’re planning to offer.

I’m not saying spend money on focus groups or even hours reading industry books (which, side note, can’t hurt). I’m talking walk out your front door and ask people what they like. What they need. What will they actually spend money on.

This winter, our store made a holiday doormat, the first product that we solely created, and it was downright exciting. After convincing myself this was the best thing ever, I immediately jumped to, “How many should we make? 500? 350? 200?” This was going to be BIG.

After chatting with friends, friends of friends, and my husband (who was crossing his fingers this silly doormat would work), I quickly went from 500 in production to 70, ensuring all factors were met in order to make it sellable. The design had to be right, the product had to be quality, and the price had to be fair.

Had I jumped the gun at first glance and placed an order for 500, this post may have been titled, “Why You Should Buy A Holiday Doormat In February.” But really, while our costs to produce 70 were higher than what they would have been to produce 500, the experience allowed us to test a new product and see its selling potential. This in turn will allow us to leap a little farther on our next go around.

Whatever your business may be, find a way to test your market ahead of time and thoughtfully decide when the “go big” time strikes. It may take longer in the beginning, but whatever you’re offering will benefit in the end. This is your marathon ― not sprint ― moment.

Friday par-tay starts NOW! 🎉🙌🏻🌺 New arrivals are up and our office dancing has commenced! 💃🏼 Now through Monday, take 15% off your entire order with code SUNVIBES. ☀️ Happy shopping, #prettyfunthings! // 📸: @codyhunterphotography

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2. Do it for the “loves” and not the “likes.”

Starting an online business, I knew social media would be something I’d rely heavily upon to grow the company. Yet in a world so dependent on what each of us are individually doing on Instagram, Facebook, and Snapchat, it can be hard to carve out space to get customer attention. I typically pride myself on a positive outlook, but for some reason seeing other companies do social media well ― flawlessly, even ― used to be an instant intimidation factor.

When I started to create content of my own, my outlook for our business was based on the amount of engagement my most recent post had received. If a post did well, we were thriving. If a post did terribly, I wasn’t meant for this life, and I must not be able to hack it. It sounds a little crazy to say that. Whether I deemed myself successful in my own business or not was based on the amount of “likes” I got from total strangers!

Social media can and should be used to grow your business, but it shouldn’t be used to define what you do well. You could be a phenomenal stylist, designer, photographer, event planner or, heck, accountant. Creating a big following takes time and investment, just like any other aspect of your business. You might need to work on finding your target market, making more connections with your customers or participating in more (gasp!) in-person events to really make am impact on your followers online. But remember: Getting all the engagement in the world doesn’t do much if it’s not turning into sales.

At the end of the day, you’ve opened a business to generate revenue doing something you’re passionate about. Take your favorite online influencer, for instance. They are a model, a stylist, a chef, a fitness guru, a foodie, or maybe all the things. That is their craft that defines them. And while they’ve become amazing at showcasing their talents through brightly colored images and beautiful words, their business started at the root of the same thing yours and mine did: that one thing they were passionate about.

Social media can and should be used to grow your business, but it shouldn’t be used to define what you do well.

In your business, make sure whatever you’re doing is the absolutely best it can be instead of focusing so much on how it appears online. Marketing is incredibly important, but the needle doesn’t move without a quality product or offering behind it. In a world where quantity is king, be the business that knows the value of quality customers. The customers who are excited to watch you grow. The ones who dig what you do so much, they can’t help but tell their friends. The girl who loves you, which means she’ll come back to “like” you.

K I L L I N' I T. Boom, Wednesday. 👊🏻 (PS: it's 8:30pm in China and we're still chugging coffee. Because that's the American, addicted to caffeine, way. 🤗) #prettyfunthings // New arrivals hit the site next week! In the meantime, grab this guy ☝🏻 in the shop this weekend! 🎉 📸: @ironandhoney

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3. Build a brand that’s bigger than you.

When asked who Alice & Wonder was and what we do, my initial reaction was to say, “Alice & Wonder is for girls like me, and we sell things girls like me would like.”

Convincing, catchy, draws you in ― right?

Nope.

My tone on social media was predicated by what I felt that day. The items I chose to carry were more about what my eye was drawn to than what we, as a brand, should carry. The more I moved forward, the more I figured our brand would formalize itself and customers would just “get it.” I knew who we were. The world would catch on.

It’s these thoughts that make me want to go back and say to myself, “Oh, girl. Stop right there. Do not pass go. Do not collect $200 (or any, because you may not have customers).” Being a brand doesn’t just “happen.” It’s established and built upon. I, the PR girl, knew this was true for my big clients but somehow had forgotten my Marketing 101 when it came to building my own small brand.

Being a brand doesn’t just 'happen.' It’s established and built upon.

Establishing the foundation of your brand doesn’t have to be as hard as it seems. Figure out a way to eloquently say who you, as a brand, are in one sentence. Then, define brand characteristics ― e.g., smart, quirky, elegant, passionate. These will give your brand a personality. And finally, give one sentence to who your customer is. Even if it’s someone like you, describe that person. Who is she? What does she value? Where does she spend her time? Create a voice that embodies that tone and those characteristics.

I had a hilarious manager back in my agency days who always told me our projects should be so buttoned up at all times that I could be hit by a bus the next day and another team member could step in and execute seamlessly.

Morbid? Yes. But the point being, there may come a day that you aren’t executing every move your company makes. A day where you will, dare I say, grow, and your company will become so much more than you. So when that day comes, make sure you’ve built a foundation that tells the world who you are, instead of just hoping the world catches on. 

Friday frills (our favorite kind 😍) #prettyfunthings //💁🏻: @mksportsanista 📸: @ironandhoney

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4. Have absolutely no shame in your game.

I sat with girlfriends the other day, chatting about what makes an entrepreneur successful, and we came to this stunning, yet extremely obvious, conclusion: The people who will go far in business have literally no shame. They see an opportunity? They go for it. There’s a chance an idea could work? They take it. They get shot down 10 times? They ask 10 more. Something fails? They move on. Zero shames given (PG version of that phrase, I know).

I, on the other hand, have always landed myself somewhere between the area of “no shames” and “shame city.” I rarely walk into a networking event solo. I’m into talking about my business, but only quickly, for fear of being too self-promoting. After gathering the courage the ask someone for help, I’ve been known to quickly follow up with word vomit ― something like, “But it’s totally not a big deal if you don’t want to. I shouldn’t have asked. I mean, if you want to, that would be great, but seriously, NBD.”

Giving off that Monica vibe is my specialty. Breezy.

Over the last year, though, it’s been made clear to me that as a business owner, you’ll hear “no” a whole lot more than you’ll hear “yes.” And short of locking the office door and dwelling on all the rejection, a thick skin has to become second nature in order to survive.

When you start a new business, you’re constantly in the realm of asking people for things, which has always been an uneasy spot for me. When you start from scratch, it’s easy to feel like you’re always asking for things and rarely have something to offer back.

The trick I’ve discovered is an easy one: Give them a reason ― a good reason, in fact ― to say “yes.” Can you provide a service for free? Give them an experience they may not otherwise get? Allocate just a little budget to not pay them directly but pay for something they may need? Bring someone else into the offer that they might be interested in working with? The more creative the request, the more I find people appreciate the offer.

As aforementioned, I still receive my fair share of “no,” or worse, no response at all. But as a whole, I’ve been pleasantly surprised by the amount of people I’ve been fortunate enough to work with, learn from, and even create friendships with ― all because I didn’t give them a reason to say “no.” Maybe you land in the realm of 10 requests sent and only one offer accepted. But as along as you end up with zero shames given, you’ll be just fine.

Ali Reff is the owner of Chicago-based apparel and gifts shop Alice & Wonder. Nicknamed “Alice” by her family, Ali started Alice & Wonder in 2015 after leaving her job managing influencer relations and real-time engagement for McDonald’s. The inspiration to start a small business began after Ali moved to Chicago and quickly discovered the city lifestyle can come with a price tag, and budget-friendly style shouldn’t be so hard to find. Since the company’s inception, Ali began writing pieces on her small business journey in hopes of inspiring other strong female leaders to pursue their passions and share her learnings along the way. Ali lives with her husband in the Lincoln Park neighborhood of Chicago and can best be found over on Instagram @aliceandwonder or via email: ali@aliceandwonder.com.


Navigating Emotional Labor At Work

There is a generally-unspoken, but well-understood rule of the workplace: keep your emotions, unless they are positive, tightly held. What does this look like in practice? Don’t show vulnerability or weakness. Don’t get down, upset, or express discomfort or unhappiness. Be grateful for the opportunities that you have been given, be a good team player, maintain a positive attitude. If you’re going to cry or complain, do it somewhere where you can’t be seen or heard, and don’t come back until you get it in check.

Nobody cares for the colleague who is constantly negative and seeing the glass as half-empty. But as this interview with psychologist Susan David in The Atlantic points out, there is value in acknowledging and making room for these emotions in the workplace. Humans aren’t robots (not yet, anyway), and we bring to work a whole range of emotions and experiences that are equally valuable.

There is critical data to be found in people’s emotional responses to what is happening at work. Ignoring those responses or encouraging people to suppress them only hides that data, which can have serious ramifications on the functioning of the workplace and individual well-being, particularly during times of change or high stress.

This is just one aspect of emotional labor at work: the burden that people feel not only to do their jobs and to do them well, but also to do them with a constant sunny disposition. Emotional labor is when we feel pressured to act like “everything’s fine” to make other people feel better.

Emotional labor is also when we feel obligated to do emotional care-taking for others at work. For women, especially, this sort of labor hits particularly hard. Women are assumed to be better at this sort of work due to their “soft” personalities; therefore, they are more frequently burdened with roles like mentorship. But these roles typically aren’t valued by organizational measures of success, which makes those who do them less able to achieve that success.

How can you better navigate these sometimes tricky waters?

  • As a new employee: Pay attention to how people interact with one another and how they treat one another in times of stress. What happens when someone questions authority? What happens when someone complains or gets frustrated? What happens when someone expresses fear or anxiety? And, if you don’t see anyone expressing any of these emotions, what does that mean? Find a trusted mentor or wise counselor who can help to walk you through what you are seeing and experiencing, and who can advise you on the best way to share your emotions with others. If it does not seem like a safe environment to express less-than-positive feelings, find a trusted friend with whom you can periodically confide. Even if the organization doesn’t support it, constantly suppressing your emotions is not productive to your long-term health and well-being.
  • As a seasoned employee: Pay attention to the emotional labor that you carry on a daily basis. Do you routinely suppress your true feelings in order to “toe the party line”? Do you find yourself sitting in meetings and questioning decisions but keeping silent out of fear of retribution? Do you have a trusted colleague or mentor with whom you can discuss these feelings? Also, how do you support the vulnerability of others? The next time that a colleague expresses anxiety, fear, or unhappiness, first thank them for sharing it and acknowledge that what they are feeling is real. Then ask if and how you can be helpful.
  • As a leader or manager: Pay attention to the culture of your organization and how your employees interact. Does everyone always enthusiastically support ideas? When someone offers a criticism, is your immediate reaction to defend your stance and tell them why they are wrong? Before your start a new project or implement a change, take the time to take everyone’s temperature on it, and do so again at various points throughout. Unearth the hidden data that will make your organization stronger. Pay attention to who does the emotional care-taking of others, and make sure that burden is fairly shared among employees. Give everyone the tools that they need to be successful, both personally and professionally.

Employees aren’t robots, nor are they just numbers on a spreadsheet. Employee engagement, we know, has a profound impact on organizational success. And most of today’s employees are not engaged. As the folks at Gallup, who study employee engagement, remind us, “Employees don't check their personalities at the door when they come to work. Knowing that they are respected as individuals at work can have a significant impact on how employees view their overall lives.” Emotional labor, just like the day-to-day tasks that occupy us, impacts every employee’s ability to feel valued and engaged at work. We all must take ownership for creating organizations that value individuals for the full spectrum of who they truly are.


Sunday, May 21, 2017

Owners Of Giant Rabbit Found Dead On United Flight Seek Damages

LOS ANGELES, May 8 (Reuters) - The owners of a giant rabbit named Simon who was found dead after a United Airlines flight demanded on Monday that the airline pay damages, order an outside investigation and re-evaluate how it handles animals on flights.

Attorneys for Simon’s owners, who purchased him in hopes of winning the title of world’s largest rabbit at the Iowa State Fair this summer, said they would take legal action if United failed to respond within seven days.

The lawyers say it is possible the 3-foot-long (1-meter) hare died after being placed in a freezer for 16 hours upon landing in Chicago on a flight from London. They say the airline then destroyed his remains without permission.

“United Airlines can issue any statement they like but their company’s credibility is under question when they immediately cremate the giant rabbit Simon without anyone’s consent,” said Guy Cook, lead attorney for the three-person investment group that owned the rabbit. “They destroyed the proof.”

United Airlines spokesman Charles Hobart denied Simon died in a freezer. He said in a written statement the company was reviewing a letter outlining the claims, was saddened by Simon’s death and takes its responsibilities for transporting pets seriously. The statement did not say how much the owners were seeking in damages.  

 

Hobart said the hare arrived in Chicago in apparent good condition and was seen moving around his kennel some 35 minutes later.

“Shortly thereafter, a kennel representative noticed Simon was motionless and that he had passed away,” Hobart said. He did not address the cremation allegations.

Cook said it would be difficult to establish a cause of death because the rabbit’s remains had been destroyed but, in the letter, demanded that United turn over all records of its investigation, including closed-circuit television footage.

The attorney also requested an independent investigation as well as compensatory and economic and punitive damages.

Cook said that Simon, a Continental rabbit whose father is considered the world’s largest hare, was expected to exceed his father’s size to claim that title and that his owners should be compensated for their potential economic losses from exhibiting him.

The investment group purchased Simon from a breeder in England and was flying him to the United States, where he would have been displayed at the Iowa State Fair in August and ultimately crowned world’s largest rabbit, Cook said.

(Reporting by Dan Whitcomb; Editing by Bill Trott)


Saturday, May 20, 2017

Sinclair Broadcast Nears Deal For Tribune Media

(Reuters) - Sinclair Broadcast Group Inc is nearing a deal to acquire Tribune Media Co for close to $4 billion after prevailing in an auction for one of the largest U.S. television station operators, according to people familiar with the matter.

A potential deal for Tribune, first reported by Reuters, could come as soon as Monday, just weeks after the U.S. Federal Communications Commission voted to reverse a 2016 decision that limits the number of television stations some broadcasters can buy.

FCC Chairman Ajit Pai, named by President Donald Trump in January, is planning to take a new look at the current overall limit on companies owning stations serving no more than 39 percent of U.S. television households.

Still, a combined Tribune and Sinclair could surpass this cap and face some regulatory challenges which could result in divestitures, analysts said.

The combination of Sinclair and Tribune would be a competitive blow to Fox because the added scale would give Sinclair more leverage in negotiations to carry Twenty-First Century Fox Inc’s local networks. Together the companies would own a large chunk of Fox broadcast affiliates around the country.

Fox Networks Group Chairman Peter Rice said at the Milken Institute Global Conference last week that Fox was looking to buy Tribune Media because “having more scale and more control of distribution is important.”

Twenty-First Century Fox was in talks with Blackstone Group LP last week about submitting an offer to buy Tribune Media, sources said at the time. Nexstar Media Group Inc also considered an acquisition of Tribune Media, sources have previously said.

Fox never submitted a bid, according to a source familiar with the matter.

Representatives for Fox and Blackstone both declined to comment.

Sinclair’s offer values Tribune Media at around $44 per share, the sources said on Sunday. That would represent a premium of close to 30 percent of the price of Tribune Media shares on Feb. 28, the day before Reuters broke the news that Sinclair had approached Tribune Media to discuss an acquisition.

Tribune Media shares ended trading on Friday at $40.29, giving it a market capitalization of $3.5 billion.

Negotiations between Sinclair and Tribune Media have not yet been finalized, and there is still a possibility the deal will not be reached, the sources cautioned.

The sources asked not to be identified because the deliberations are confidential. Tribune Media declined to comment. Sinclair did not respond for comment.

Tribune Media has 42 owned or operated broadcast stations, as well as cable network WGN America, Tribune Studios and WGN-Radio. Sinclair, which has a market capitalization of $3.36 billion, owns, operates or provides services to 173 television stations in 81 markets.

Sinclair branched out into cable networks last year when it bought the Tennis Channel for $350 million.

Tribune Media said last year it was working with financial advisers Moelis & Co and Guggenheim Securities on a strategic review. It subsequently sold its media data unit Gracenote to Nielsen Holdings Plc for $560 million.

Activist investor Starboard Value LP, led by Jeffrey Smith, cut its stake in March to 4.4 percent from 6.6 percent.

Tribune CEO Peter Liguori, who joined Tribune in 2013, stepped down in March and a permanent replacement has not yet been named.

(Reporting by Liana B. Baker in San Francisco and Jessica Toonkel in New York; Additional reporting by Olivia Oran in New York; Editing by Phil Berlowitz and Sandra Maler)


Emotional Literacy Is As Simple As Reading The Room

What’s wrong?

This two-word question can summarily improve a brand. Think about it: the inquiry shows an interest in how someone is feeling while also demonstrating concern about his or her feelings. It is easy for businesses, thousands of employees strong, to disregard how emotions are integrated in its nature. Brands, however, like governments and institutions, are at their core made of people. Every type of organization, faceless or warm and fuzzy, is at its core a human enterprise. With people inhabiting brands, emotions are woven into the very fabric.

Studies show employees are 12 percent more productive when they feel valued at work. Having a sense of the emotional literacy of a brand and its relationship with its consumer is invaluable. Sometimes, knowing that you cared can rectify a variety of problems. Brands leaders can follow some steps to elevate their emotional literacy.

Think: Why?

When an obstacle is presented to brands there will most likely be a process in place to resolve it. The sheer volume of problems or complaints can sometimes be lost in the ether.

United recently was beleaguered by negative press and criticism on social media following a brand crisis. The now-infamous video of a passenger being dragged off a plane went viral and the incident created an emotional response on a national scale. When the CEO released an apology that only addressed the problems of the incident, the statement was received as callous and inauthentic. This incident is a perfect example of how thinking of why the response was so severe could have helped their problem.

It is important when facing an emotional problem to consider the “why” of the situation. Put aside how this problem affects your business and understand why this problem is being presented. This will allow for the problem to be understood in its entirety and find the best solution. It is likely to be solved more quickly and with both sides walking away satisfied.

Stay Vigilant

As we’ve discussed before, one of the reasons American Apparel went bankrupt was its failure to listen to its employee complaints and the changing demand of its consumer. It is critical for a brand to understand in our ever-changing world it needs to respond accordingly.

Now, it is not enough to be responsive but proactive. Proactivity can entail expending more effort to take a pulse of your brand. How are customers responding to their experience? How satisfied are employees in their workplace? How can you improve your brand through its interactions?

A brand must take an emotional pulse of how its relationships are being maintained. This can be done through social listening, surveys or leadership-led conferences. Whichever way is decided, it is important to have these periodically. Staying on top of these questions can prevent your brand from being swept away.

Be a Public Figure

In this era of globalization, brands have been thrust onto the front pages and scrutinized for everything it does, fairly or not. As such, business leaders from Wall Street to Silicon Valley have gained more notoriety than ever before. Some leaders blanch under this spotlight. Many insulate themselves with subordinates to face the public; others eschew all media and outside attention, preferring to focus on what’s happening inside the organization.

Whatever a brand leader’s inclination, it is important to connect on a deep and profound level with two key audiences: employees and consumers. If a brand leader can forge a strong bond, based on mutual emotional understanding, other public-facing perceptions will fall in lockstep.

A business is no longer simply the provider of a product or service. In our culture, with its new expectations and consumption habits, they have become role models, scapegoats and aspirational examples. To truly embrace your consumers, be the leader that you would want to see and follow. Embrace the vaguely cliché inspirational poster quote, “be the change you want to see.”

The most important factor in any emotional equation is honesty. Transparency is a necessary component of your public face and can be one way you earn buy-in agenda. It can save you from unwanted moments of crisis and communicate to your consumers you consider them in your decisions. Honesty—with your workforce and your customers—will foment trust and a following. Ultimately, only when emotional literacy is wholly embraced will your brand transcend, maybe even to a human level.


Friday, May 19, 2017

Uber's Self-Driving Program At Risk As Judge Considers Heated Case Brought By Rival

A federal judge heard arguments Wednesday in a case that could put Uber’s self-driving car development on hiatus, based on claims from rival Waymo that Uber stole some of its trade secrets.

Waymo, a Google-spinoff, is seeking an injunction against Uber’s program, effectively halting it for the duration of the trial. Self-driving vehicles are central to Uber’s long-term business strategy, so halting work on them could have severe financial repercussions for the company.

At the heart of the case is a technology called LiDAR that helps an autonomous vehicle map out and navigate its surroundings as it’s driving.

Waymo lawyers presented evidence that a former executive named Anthony Levandowski downloaded Waymo’s LiDAR designs, along with some 14,000 other documents, before he left the company in January 2016. Soon after Levandowski left, he started a competitor company named “Otto” that was purchased by Uber for $680 million less than a year later.

Waymo lawyer Charles Verhoeven portrayed Otto as little more than a shell company, founded by Levandowski for no other purpose than selling valuable, confidential technology to Uber.

And while U.S. District Court Judge William Alsup conceded, speaking of Waymo’s evidence, that he’s “never seen a record this strong in 42 years,” ultimately the company struggled to prove that Uber asked Levandowski to steal Waymo’s files on Uber’s behalf.

That matters, since Waymo is suing Uber ― not Levandowski.

“I’m listening very carefully to see the proof that shows that Uber was aware that he downloaded information,” Alsup told Charles Verhoeven. “That would be pretty damning if you had that.”

Verhoeven maintained that proof does exist, but it’s among 3,500 or so documents, which Uber says contain confidential information that it refused to release. Complicating matters, Levandowski has asserted his fifth amendment rights and refused to testify. (He also stepped away from Uber’s LiDAR-related research for the duration of the case).

In lieu of the “smoking gun” Alsup sought, Verhoeven presented evidence claiming Levandowski conspired with Uber before he left Waymo.

“There was this clandestine plan all along that Uber and Levandowski had a deal,” he said.

That evidence includes emails Levandowski exchanged with Uber while he still worked at Waymo, and 5.3 million shares of stock (worth approximately $250 million) Uber granted Levandowski on Jan. 28, 2016, the day after he left Google. Uber responded by clarifying it actually awarded Levandowski the stock months later during the Otto acquisition, but set the vesting date earlier as a courtesy.

Uber, represented by outside lawyer Arturo Gonzalez, denied any wrongdoing, as it always has.

“We are adamant that we did not use any of their secrets,” he said.

Notably, however, Uber also hasn’t gone out of its way to defend Levandowski.

Gonzalez said Uber “didn’t have any basis” to dispute that Levandowski downloaded the 14,000 files. While it’s conceivable he brought them into work on a personal laptop and consulted them, Gonzalez said, “There’s no evidence that it happened.”

Uber’s ultimate goal is to move the case out of the public spotlight and into arbitration, where this could all be settled privately.

The judge is expected to make a decision on the injunction sometime in the next couple weeks. A trial ― should it come to that ― would likely begin sometime in October.